After-sale service We have professional after-sales service department in our business process.
If you have any question,feel free to contact us.
  • Q
    A
    Has Joinwin been running for a few years then?
    Yes. 12th years ram memory manufacturer and recommend supplier on alibaba and made in China.
  • Q
    A
    May I pay with paypal, I feel unsafe with T/T?
    Currently, our customers enjoy T/T or Western Union , as it is fast and cheap way in nowadays. Pay with paypal will take extra handing fee for you ,if you insist on paypal method, we willbe satisfied with you.
  • Q
    A
    How long can I get my rams?
    The goods will be sent out with in 2-3 working days after confirming your payment. But sometimes the delivery will be delayed due to the shortage. However, we’ll inform you in time byemail.
  • Q
    A
    On testing of memory, do you batch test a certain percentage, or test all?
    Our technical will test all. And we call it Memtest.
  • Q
    A
    Do you give spare ram (against warranty) in this order?
    Sorry ,we do not have spare rams for new order for you, Usually , if your rams are not workable, we will try to find the problem and solve it for you, or you can send back to us, we willrenewed it in your following order.
  • Q
    A
    For 2G memory ram product,actually found there are 2 different PCBs and capacitance size on this bat
    As I explained to your inspector that we produced memory ram tens of thousands of everyday,it is impossible only one kind of PCB for memory ram,it is very namal that different PCB formemory ram that produced in different time and different production line.For different PCB,it is also different capacitance.Most importantly,it has nothing affects to the performance at all.
  • Q
    A
    For 2GB memory ram product,actually found there are 2 different IC Markings on this batch.The detail
    All IC for 2GB is crucial/Hynix/Kingstion/Samsung,ETT chipset,one of top chipset different number on it does not mean different IC,it only means th IC does not produced at the sametime.Most importantly,it has nothing affects to the performance at all.
  • Q
    A
    How can you guaranty the warranty? If your rams are dead in warranty time?
    All our rams are fully tested before shipping, enjoy lifetime warranty, with original ETT chips, If rams are not workable in warranty time , please check the motherboard and voltage if theyare suitable for rams. If really can not work , please send back rams we will test it and resend you again in your next order.
深圳市智巽科技有限公司
Contact Us
  • joinwin1
  • sales@joinwinoem.com
  • +8613632905958
  • Room 906, 9/F Bantian Group commerical center, No. 20. LiShipai. Longgang district, Shenzhen. 

 







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